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  • Our factory was established in 2007 by our president—Mr.Heman. “Nissfj” is our first brand, and now “OU STAR” is used as our new brand. Whole company name called“RIXING (OU STAR) CABLE TECHNOLOGY CO.,LTD”,as a leading manufacturer in line of heating cable( underfloor heating, snow melting, terrarium heating, heating mat), High temperature resistant wire (Insulated by FEP, XLPE, Silicone rubber, PT...

  • RIXING (OU STAR) CABLETE CHNOLOGY CO.,LTD located in Wenzhou City Zhejiang Province China, which is near Ningbo and Shanghai port, also very near Wenzhou airport and train station.Once you arrive in YUEQING train station, within 5 minutes by bus, you will arrive in our factory.

  • For now, lots of our customers are from European, Russia, and North America. With so many years’ experience working with our partners, we gain many enough confidence to build business relationship with new customers like you, we can also provide some of our suggestions which we think what kinds of goods are good-selling in your market.

  • Yes, we have been working with customers who are distributors or partners who work with Wal-Mart, Haier, Delix since 2010 year. It help us gain many experience to cooperate with this kinds of customers successfully.

  • Yes, we attended CantonFair, Yiwu International Exhibition, Dubai exhibition, also attended in Russia and Germany since 2008 year. Meanwhile we will update the news about the exhibition we plan to attend at any time.

  • Absolutely, usually we have some available products in stock, so no matter how many quantity you need, we can provide them for you. Or we can make new products for you.

  • No problem, as a factory, we have our own professional engineer team, can help different customers to make different and unique products. Just tell us the specification and material or the use range, we will try to help you in your field.

  • Yes, we have own brand,meanwhile we accept OEM for customers.

  • Sure, it is one of our services. It’s better that we can directly send our available products in stock to you, just tell me how many samples you need, we will reply you the cost and delivery. If we have no goods in stock, we make new ones for you.

  • Usually, the samples which we have in stock will be arranged to send within 2 working days. If the customized ones, we should discuss with you regarding the actual time. The samples will be shipped via DHL/TNT/FEDEX/UPS or ship or air.

  • The price is negotiable. It can be changed according to your quantity or package. When you are making an inquiry, please let us know the quantity you want.

  • FOB, CIF, EXW, or express. Or tell us the way you want, we will reply you.

  • We accept 30% T/T in advance, and balance against copy of B/L. Also, we accept L/C, Paypal, Western Union.

  • As factory, we can control the production time of each order, the goods always are finished within the required time. If you need goods in hurry, please inform us when you order, we try to finish it ASAP.

  • It depends on different use of the environment, like our heating cable can be used over 50 years.

  • Our products are made under standards, we always test all the goods before shipment to make sure they are good enough. If really there are some quality issues, please send your feedbacks to us, we will check them and reply you.

  • Carbon fiber is a fibrous carbon material formed by heating an organic fiber or a low molecular hydrocarbon gas raw material to 1500℃, and the carbon content thereof is 90% or more.It has the characteristics of low density, high strength, high modulus, high temperature resistance, chemical resistance, low resistance, high thermal conductivity, low thermal expansion, chemical resistance and so on.

  • The difference between the two mats is the cold tail/lead (connection to thermostat).The twin conductor mat does not have a second connection tail/cable to return to the thermostat. The single conductor mat has a single “cold tail” at each end of the mat, and they have to be brought back together at the connection point.

  • Installing Floor Heating Mats is very simple. The sub-floor shall be covered with flooring installer’s underlay and insulation board. Floor Heating Mat or Cables are laid and fixed on top and covered with 5mm thin set or adhesive latex before laying the tiles.

  • This will depend upon the finish specified. For timber surfaces: 20mm for soft wood, 30mm for hard wood, most wood laminates are OK, but may need to be treated on merit. Talk to your floor covering supplier. Most vinyl floor coverings are suitable as long as you adhere to the manufacturer’s temperature limits and the elements are encased within the floor or a surface screed/FLC. Most carpets and u...

  • It is advisable to insulate the floor first using specialist floor insulation, the system can then be laid directly onto this. Floor insulation will speed up heating times and reduce running costs. Mats and cables can be layed directly onto the concrete or wooden floor, but some heat will be lost into the sub floor.

  • The cable should always be on top of any mesh.

  • Yes. However final electrical connections are required to be done by a qualified Electrician.

  • It is recommended that any screed be allowed to cure naturally, and this would also depend upon its thickness. Generally, the length of time from the screed being laid and the system being ready to switch on is sufficient for it to dry out.

  • Underfloor heating systems utilise radiant heat. This far infrared heating system heats objects in the room. This is opposed to traditional central heating systems, which heat the air.

  • Underfloor heating systems can be installed under almost any surface. The systems are also completely invisible and quiet in operation. Conventional warm water radiators do not contribute to the aesthetics of a room and can reduce room space. Installing a radiant floor or ceiling heating system allows more flexibility in creating the perfect living environment.

  • For floors in wet rooms, a sealing layer is required. It must always be above the underfloor heating system.

  • Luxury of a heated floor, especially in winter.Keeps wall space free from radiators.Low surface temperature (typically 27-30°C, compared to 65-80°C for a conventional radiator system).Reduced temperature differences and reduced dust circulation.

  • A floor sensor is a device that is connected to the thermostat, and allows the floor temperature to be fully controlled.

  • Yes, The Thermostat allows you to change the temperature setting. Also please see the information on the thermostat/ its manual.

  • The Floor Heating System is designed so that the floor surface will be comfortably warm and will never get hot to walk on. Thermostat regulates the floor temperature when the floor gets to the required temperature by switching OFF and switching ON if it begins to cool – thus keeping a regulated temperature.

  • This depends on a number of factors like the sub-floor type and insulation: a cement sub-floor will be slow to warm without a thermal insulation barrier, creating a significant drag on the performance of the floor heating. A layer of high quality insulation will have a dramatic effect in these circumstances, speeding up the initial warm up time to within 15-20 minutes.

  • Never cut the heating cable. A heating cable will not work if it has been cut. If the heating cable is too long, please consult with a technician who will guide you in utilizing the additional length of cable.

  • Never cross, overlap, or allow the heating cables to touch each other. Doing so will quickly cause a circuit failure due to excessive heat build up. Always follow the product instructions and/or design layout plan to ensure the cable is installed with the correct spacing required for proper operation.

  • Roof windows are often covered by snow in the winter. When the temperature rises, the snow starts to melt because of heat leakage through the window. The melted snow runs off the window to the colder roof surface further down. The melt water freezes into ice, because the snow below the window prevents further run off. A pool of dammed-up water collects under the ice. This can cause water to begin ...

  • The material costs are similar. However, electric systems are easier to install, with fewer components and significantly lower maintenance costs. Electric systems will run for a shorter period of time to give the same level of performance but with much higher energy efficiency (typically 95%-98% efficient). Controls and sensors required for the two types of systems are very similar. Electric syste...

  • Always confirm the power requirements with the electrician. Large snow melting systems usually require a new electrical panel or electrical service. Contact us for a quotation, indicating the actual power capacity available, and to obtain recommendations for reducing the power consumption. For example, opting for tire track coverage rather than installing the snow melting system over the entire dr...

  • Are 120 volt heating products more efficient than 240 volt?No. Both floor heating systems have the same efficiency and produce the same amount of power: 12 watts per square foot. The only difference is that 240 volt mats pull half the amperage (current) of 120 volt models, which means a single thermostat can control up to 300 sq ft of 240 volt heating elements while 120 volt systems are limited to...

  • Should You Tile Under Or Around The Toilet When Installing Floor Heating? SOME DECISIONS ARE ALREADY MADE FOR YOUWhatever your design objectives are for your bathroom remodel or redesign (there is a difference), if you are planning to take it to the next level by adding the comfort and practicality of electric radiant floor heating, some decisions are already made for you.For example, under no cir...

  • Achieve Soothing and Pleasant Warmth with Heated Floors Are you thinking of installing heated floors? Well if you want to forget the cold outside, then you should definitely install this heating system into your floor. This can bring comfort and pleasant warmth in your homes or offices during winter. Heat radiating against your feet and body with air around you remains fresh and pleasing to breath...